"Describe examples of challenging behaviours and issues in the workplace".

"Describe examples of challenging behaviours and issues in the workplace".


An example of challenging behaviour in the workplace, back when I worked for a construction company I had an encounter on a building site I monitored. Sitting in my ground floor office one day on the construction floor I received a call come though that some of our subcontracted workers were disposing of insulation (large pink dusty materials) by throwing them off the side of the sixteenth floor onto the general public's parked cars below!, This is challenging behaviour, blatant disregard of rules. (of which they were duly punished), I had to first of all run up 15 flights of stairs to stop them (this they did not like much, but I was 18 at the time telling 25-40 year olds to grow up and follow rules). I had to "yellow card" effectively the same as in the footballing world, a "one more and your out" kind of thing. Although after consulting the Project Manager (you have to in these cases where the publics vehicles have been damaged/dirtied) he deemed that this was not harsh enough and the men were removed from site permanently

Another example could be one who turns up late everyday to a time pressed environment would demoralise the team and make them question why they have to bother to turn up early when someone else can roll in whenever they want.

One more is if you work in an unfortunate workplace where suit and tie are mandatory and you have a scruffy character who doesn't tuck in their shirt keeps turning up with no tie and doesn't present themselves in the correct manner could be viewed as an "issue".

In some cases there can be things such as office bullying, talking about other members at the workplace which will obviously drag down morale. people who refuse to pitch in with the team to meet targets (something I have experienced first hand at a previous job that necessitated us being part of a team and working towards a group target, which left me and the other members of our team feeling very frustrated at the one particular colleague who didn't want to go beyond the bare minimum of work!).

BUT WHO DO YOU CONTACT? (Unit 4.1.3!)

There are ways to deal with this and often the way to go is to contact your supervisor/Line manager and lodge a complaint or simply raise the issue, keeping calm and carrying on (although the British motto) can often lead to these occurrences lasting a lot longer then they often need to and speaking to them you can rest easy knowing that the issue will be brought to the fore and steps taken to address the problem. If you feel the issue is with your line manager themselves you can go one higher and address the actual management raising your concerns, but always ensure you do it from a professional stance and never a personal one.